Frequently Asked Questions (FAQ)

Answer: Yes, we lab test all our products, and the lab certificate is available on each product page. You can see exactly what you are buying to be 100% sure that you are purchasing pure pharmaceutical-grade products directly from CyTech.

Answer: We ship every day. All orders received and paid before 1 pm are shipped the same day. Most packages are delivered across Canada in 2-5 days.

Answer: Yes, we offer Xpresspost shipping, guaranteed 2-5 days across Canada for all orders for $25. We also offer Free Expedited Shipping on orders of $250, which takes 2-13 business days.

Answer: We accept E-transfer and Credit cards (Visa, Mastercard, Amex, and Discovery), Google Pay, and Link. We have a very strong fraud check for all credit card purchases. All credit card purchases must pass a strict credit card check service, and billing address, email, telephone, and full name must match 100% or the order will be cancelled, and only E-transfer will be allowed for payment.

Answer: Yes, after your order has shipped, we will send you a tracking number and link directly to track the shipment online.

Answer: Yes, we offer bulk discounts on 5 or more of the same product purchased at the same time in the same order without any other discounts added. Please contact chat to inquire about bulk rates on our products.

Answer: Sorry, we are an online e-commerce site only. We do not have a physical location for you to pick up. Shipping only with a tracking number.